Privacy Policy

1. Introduction

Welcome to FeinLens ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application FeinLens (the "App").

FeinLens is operated from Germany. By using our App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your email address and password (encrypted).
• Profile Information: Optional information you choose to provide, such as your name.
• Photos: Outfit photos you upload for analysis. These are processed temporarily and not stored permanently.
• Wardrobe Data: Information about clothing items you save to your wardrobe within the App.

2.2 Automatically Collected Information

• Device Information: Device type, operating system, and unique device identifiers.
• Usage Data: Features used, time spent in the App, and interaction patterns.
• Crash Data: Technical information if the App crashes, to help us fix bugs.

2.3 Subscription Information

• Subscription status and type (managed through Apple App Store or Google Play).
• We do not directly collect or store payment card information. All payments are processed by Apple or Google.

3. How We Use Your Information

We use your information for the following purposes:

• Provide Services: To analyze your outfits using AI and provide style recommendations.
• Improve the App: To understand how users interact with our App and improve functionality.
• Customer Support: To respond to your inquiries and provide assistance.
• Security: To detect and prevent fraud, abuse, and security issues.
• Communications: To send important updates about the App and your account (with your consent for marketing).

3.1 AI Processing

4. Data Sharing

We do not sell your personal data. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating the App (e.g., cloud hosting, analytics).
• AI Processing: With OpenAI for outfit analysis (photos only, processed temporarily).
• Legal Requirements: If required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4.1 Third-Party Services

• OpenAI: AI outfit analysis (photos processed temporarily)
• RevenueCat: Subscription management
• Firebase/Analytics: App analytics & crash reporting

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls and monitoring

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under GDPR:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your data ("right to be forgotten").
• Right to Restriction: Request limitation of processing.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us at privacy@feinlens.app.

6.1 Account Deletion

You can delete your account at any time through the App settings. Upon deletion, your account, profile, wardrobe, and history data will be permanently removed. This action cannot be undone.

7. Data Retention

• Account Data: Until you delete your account.
• Outfit Photos: Deleted immediately after analysis (not stored).
• Usage Analytics: Retained for up to 24 months in anonymized form.
• Support Inquiries: Retained for up to 3 years for legal purposes.

8. Children's Privacy

FeinLens is not intended for users under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately at privacy@feinlens.app.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, updating the "Last updated" date, and sending an in-app notification for significant changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

For GDPR-related inquiries, we will respond within 30 days.